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Customer uploads can not be removed unless they break Google's content policies (off-topic, offending, misleading). Flag truly troublesome images through the image-level menu; do not flag unflattering-but-accurate ones Google rejects such requests and duplicated flagging can reduce profile trust signals.

Profiles that add media weekly program measurably greater views in the Efficiency tab than profiles that submitted once at setup and then stopped. Treat media as an ongoing deliverable, not a setup task. The old Insights tab was replaced by the Efficiency tab in 2023 and considerably overhauled again in 2026.
A good weekly read takes five minutes and tells you whether category-level SEO work is landing. Efficiency splits searches into direct (brand-name), discovery (category or service terms), and branded-adjacent (rival or adjacent-brand inquiries). Rising discovery ratio is the cleanest single indicator that category and material work is moving the profile beyond its existing audience.

Each action maps to a various stage of the regional funnel. Direction requests indicate intent to check out. Calls suggest intent to speak with or book. Website clicks indicate research. Track the ratio, not just the raw numbers a profile with 500 views and 40 direction demands is performing far much better than one with 5,000 views and 50 requests.
The 2026 upgrade added a new row that divides impressions by surface: classic regional panel, Maps AI summary card, and Google AI Overviews in the natural SERP. Track AI-surface share an increasing percentage of views coming from AI summary cards is the specifying local-SEO metric of 2026. If your AI-surface share is below 15%, your profile is either missing grounding material (product descriptions, in-depth evaluations) or is contending in a vertical where Google has not yet rolled out summaries.
The criteria is a sign instead of conclusive you can not see which peers are consisted of but sustained below-median efficiency on views or action rate is a signal to investigate main category, description completeness, and media freshness. Pull Performance data into Looker Studio through the official GBP connector for cross- location reporting.
Google has actually explained local ranking as a function of three aspects for over a years: proximity, relevance, and prominence. That framing still holds in 2026, but each factor has collected sub-signals that separate top-performing profiles from stagnant ones. The effect of agentic search AI assistants releasing questions on behalf of a user has actually further blurred distance by broadening the radius of what counts as "near me". Still the single biggest element for a lot of regional questions.
A dental practitioner whose description reads "Household dental practitioner offering cleanings, whitening, veneers, and pediatric care" will match more discovery questions than one that checks out "Your relied on regional dental practitioner". The most complex element. Includes backlink profile of the connected website, citations throughout the local-citation chart (Yelp, TripAdvisor, BBB, market directory sites), evaluation count, evaluation speed, review belief, and offline brand name acknowledgment (news points out, sponsorships).
A different sub-signal that Google has significantly weighted. Profiles getting fresh reviews weekly outrank otherwise-equivalent profiles whose most recent evaluation is three months old. Cadence matters more than volume at the margin. Tie evaluation requests to an operational milestone (service completion, shipment, follow-up call) so the cadence is automated instead of campaign-driven.
Suite numbers formatted differently, a mix of 555-1234 and (555) 123-4321, a tradition "LLC" suffix on some directory sites and not others each disparity makes Google a little less confident about the entity. Run a citation audit with Moz Local, BrightLocal, or Semrush Listing Management and fix the leading 20 highest-authority disparities quarterly.
Profiles with rich grounding material (in-depth reviews, substantive products, linked service pages) are pointed out inside Introductions; thin profiles are excluded. Whatever above still applies when you run one profile.
A dental practitioner whose description reads "Household dental professional offering cleanings, lightening, veneers, and pediatric care" will match more discovery queries than one that reads "Your relied on local dental practitioner". The most complex element. Consists of backlink profile of the connected website, citations throughout the local-citation graph (Yelp, TripAdvisor, BBB, market directories), evaluation count, review speed, review sentiment, and offline brand name recognition (news discusses, sponsorships).
A different sub-signal that Google has significantly weighted. Profiles receiving fresh evaluations every week outrank otherwise-equivalent profiles whose most current evaluation is three months old. Cadence matters more than volume at the margin. Tie evaluation requests to a functional turning point (service completion, delivery, follow-up call) so the cadence is automatic rather than campaign-driven.
Suite numbers formatted differently, a mix of 555-1234 and (555) 123-4321, a tradition "LLC" suffix on some directory sites and not others each inconsistency makes Google a little less positive about the entity. Run a citation audit with Moz Local, BrightLocal, or Semrush Listing Management and repair the top 20 highest-authority disparities quarterly.
Profiles with abundant grounding content (comprehensive evaluations, substantive products, linked service pages) are cited inside Overviews; thin profiles are left out. Whatever above still applies when you run one profile.
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