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Customer uploads can not be eliminated unless they violate Google's content policies (off-topic, offending, misleading). Flag genuinely bothersome images through the image-level menu; do not flag unflattering-but-accurate ones Google turns down such requests and repeated flagging can reduce profile trust signals.

Profiles that include media weekly show measurably higher views in the Efficiency tab than profiles that published as soon as at setup and after that stopped. Deal with media as an ongoing deliverable, not a setup job. The old Insights tab was changed by the Performance tab in 2023 and substantially overhauled again in 2026.
An excellent weekly read takes 5 minutes and tells you whether category-level SEO work is landing. Performance splits searches into direct (brand-name), discovery (classification or service terms), and branded-adjacent (competitor or adjacent-brand questions). Rising discovery ratio is the cleanest single indication that category and material work is moving the profile beyond its existing audience.

Each action maps to a different phase of the local funnel. Track the ratio, not just the raw numbers a profile with 500 views and 40 direction requests is carrying out far much better than one with 5,000 views and 50 demands.
The 2026 upgrade added a brand-new row that divides impressions by surface: timeless local panel, Maps AI summary card, and Google AI Overviews in the organic SERP. Track AI-surface share a rising percentage of views coming from AI summary cards is the specifying local-SEO metric of 2026. If your AI-surface share is below 15%, your profile is either missing grounding material (item descriptions, detailed evaluations) or is contending in a vertical where Google has not yet rolled out summaries.
The benchmark is a sign rather than definitive you can not see which peers are consisted of however sustained below-median efficiency on views or action rate is a signal to investigate primary classification, description completeness, and media freshness. Pull Efficiency information into Looker Studio by means of the official GBP connector for cross- location reporting.
Google has explained local ranking as a function of three aspects for over a years: proximity, significance, and prominence. That framing still holds in 2026, but each aspect has gathered sub-signals that separate top-performing profiles from stagnant ones.
A dentist whose description reads "Family dental professional offering cleansings, bleaching, veneers, and pediatric care" will match more discovery queries than one that reads "Your relied on regional dentist". The most intricate factor. Includes backlink profile of the connected site, citations across the local-citation chart (Yelp, TripAdvisor, BBB, industry directories), review count, evaluation speed, review belief, and offline brand name recognition (news points out, sponsorships).
Profiles getting fresh reviews every week outrank otherwise-equivalent profiles whose most current review is three months old. Tie review requests to a functional turning point (service completion, shipment, follow-up call) so the cadence is automated rather than campaign-driven.
Suite numbers formatted in a different way, a mix of 555-1234 and (555) 123-4321, a tradition "LLC" suffix on some directories and not others each disparity makes Google slightly less positive about the entity. Run a citation audit with Moz Local, BrightLocal, or Semrush Listing Management and fix the top 20 highest-authority disparities quarterly.
Profiles with abundant grounding content (detailed evaluations, substantive products, connected service pages) are cited inside Summaries; thin profiles are omitted. Everything above still applies when you run one profile.
[target2:anchor_exact1]A dental professional whose description checks out "Family dental professional offering cleansings, lightening, veneers, and pediatric care" will match more discovery questions than one that reads "Your trusted local dental expert". The most intricate aspect. Includes backlink profile of the linked website, citations across the local-citation graph (Yelp, TripAdvisor, BBB, industry directory sites), evaluation count, review velocity, evaluation sentiment, and offline brand acknowledgment (news points out, sponsorships).
A different sub-signal that Google has progressively weighted. Profiles receiving fresh evaluations each week outrank otherwise-equivalent profiles whose most recent review is 3 months old. Cadence matters more than volume at the margin. Tie review demands to an operational milestone (service conclusion, delivery, follow-up call) so the cadence is automatic instead of campaign-driven.
[target2:anchor_exact1]Suite numbers formatted in a different way, a mix of 555-1234 and (555) 123-4321, a tradition "LLC" suffix on some directory sites and not others each disparity makes Google a little less confident about the entity. Run a citation audit with Moz Resident, BrightLocal, or Semrush Listing Management and repair the leading 20 highest-authority disparities quarterly.
Profiles with abundant grounding material (detailed reviews, substantive products, linked service pages) are mentioned inside Summaries; thin profiles are excluded. Everything above still applies when you run one profile.
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